Frequently Asked Questions

If you are in need of more urgent care and are unable to wait for an appointment, the following resources can connect you with someone who can help:
  1. Dial 988 (National Crisis/Suicide Prevention Hotline)
  2. Text “HELPLINE” to 62640 (NAMI helpline)
  3. Text “Friend” to 62640 (NAMI young adult helpline)
  4. Visit veteranscrisisline.net
These terms all refer to mental health services that take place electronically using live audio and video connections over the internet, rather than traditional in-person services. At One Connection Counseling, we strive to make pursuing treatment as convenient and flexible as possible. Our secure telehealth platform allows you to connect with your therapist from the comfort of your home or any private location where you can connect with us via computer or mobile device.
  1. One Connection Counseling Center currently does not offer services to individuals under the age of 18. If you or the person you are trying to schedule for are under 18 and need assistance finding another provider, we will do our best to refer you to someone that can offer support for children and adolescents in your area.
  2. Between now and connecting with a provider that can better serve you, please check out our resources page (https://oneconnectioncounseling.com/resources/) as some of these resources have sections relevant to adolescents and children.
  3. If you are a young adult in crisis, you can quickly connect with help if you Text “Friend” to 62640 (NAMI young adult helpline)
  1. One Connection Counseling Center provides comprehensive mental health counseling services addressing a range of concerns, including life transitions, abuse, depression, trauma, relationship difficulties, stress, diversity-related issues, substance abuse, and addiction recovery
  2. Additionally, One Connection offers a leadership development program to coach teams and individual professionals to become more effective leaders through skills building around communication, delegation, team support, and decision-making
  3. ance finding another provider, we will do our best to refer you to someone that can offer support for children and adolescents in your area.
  4. Between now and connecting with a provider that can better serve you, please check out our resources page (https://oneconnectioncounseling.com/resources/) as some of these resources have sections relevant to adolescents and children.
  5. If you are a young adult in crisis, you can quickly connect with help if you Text “Friend” to 62640 (NAMI young adult helpline)

This is common for those seeking help, especially for those trying therapy for the first time! At One Connection Counseling, we begin with a consultation call where you can speak with Dr. McKoy directly about which topics are of interest to you and determine if our practice is right for you. Please also check out our resources page where we have shared information on a variety of common topics that come up as part of our services. (https://oneconnectioncounseling.com/resources/)

  1. The first step for appointment scheduling here at One Connection is completing a consultation. This is an opportunity for you and your therapist to get to know each other. You’ll discuss your reasons for seeking counseling, share some background information, and collaboratively set goals for your counseling journey.You can give us the information we need to contact you for consultation by completing clicking the “Get Started” button from the “Our Offerings” page on our website (https://oneconnectioncounseling.com/services/)
  2. After a consultation with one of our therapists, if you choose to continue with us, there will be steps to join or patient portal where you can communicate directly with your therapist and request appointments
Our fees vary based on the type of service and therapist, but we share estimated costs for each service to our new clients. [list of accepted insurance providers: UHC/UBH, Magellan, Optum, Tricare/VA, UBH,] as well as Employee Assistance Program (EAP) plans, and we can also provide information for submitting out-of-network claims. For specific pricing details, please contact our office (office@anewyoucc.com).
A Right Turn is our specialized substance treatment program designed to offer a unique balance of individual focus and group collaboration for individuals and their families on their journey of recovery. In our treatment of addiction we utilize evidence-based curricula, including cognitive behavior therapy (CBT), motivational interviewing, and dialectical behavior therapy (DBT).
We employ a person-centered, strength-based approach in our counseling sessions. Our therapists incorporate evidence-based techniques such as CBT, motivational interviewing, and DBT to tailor the therapy to the individual’s needs and minimize the likelihood of stigmatizing difficult situations.
One Connection Counseling is a PSYPACT certified provider. The Psychology Interjurisdictional Compact (PSYPACT®) is an interstate compact designed to facilitate the practice of telepsychology [virtual sessions] and the temporary in-person, face-to-face practice of psychology across state boundaries (source: https://psypact.org/page/About).
Our DUI (driving under the influence) School in Nashville utilizes a curriculum relevant for all individuals, although it is mostly used for those with recorded legal violations such as impaired driving, possession, or workplace policy violations.
Absolutely. Dr. McKoy is a seasoned public speaker and facilitator specializing in mental health topics such as grief, loss, addiction, and self-empowerment. She delivers thought-provoking presentations of any size with a compassionate and empathetic approach to inspire others to embrace their strength and resilience.
Certainly! Dr. McKoy’s book offers practical actions to assist parents in coping with the death of a child. It also provides insights on how friends and family can offer support to bereaved parents. You can learn more and purchase your copy by clicking here (https://www.amazon.com/dp/1387330489).

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